Privacy Policy

Last Modified: March 31, 2025

1. INTRODUCTION AND OVERVIEW

This Privacy Policy ("Policy") constitutes a legally binding agreement between you ("User," "you," or "your") and Waife ("Company," "we," "us," or "our") regarding your access to and use of the Waife mobile application (the "Application" or "Service") and our collection, use, and disclosure of information about you.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY DOWNLOADING, ACCESSING, OR USING THE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY IN ITS ENTIRETY, YOU ARE EXPRESSLY PROHIBITED FROM DOWNLOADING, ACCESSING, OR USING THE APPLICATION AND MUST DISCONTINUE ANY USE IMMEDIATELY.

2. INFORMATION WE COLLECT

The Company collects several categories of information from and about Users of our Application, including information:

2.1 Personal Information

Personal Information refers to any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular User or household. Personal Information we collect may include, but is not limited to:

  • a) Account Registration Information: When you create an account, we collect your name, email address, phone number, date of birth, gender, and password.
  • b) Profile Information: Information you provide in your user profile, including photographs, personal descriptions, preferences, interests, and demographic information.
  • c) Communication Data: Records and copies of your correspondence with us or with AI characters within the Application, including chat histories, voice messages, and any images shared.
  • d) Payment Information: If you make purchases through the Application, we collect payment method information, billing address, and transaction history.
  • e) Voice Data: If you use voice features, we may collect and process audio recordings and voice data.

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Application, including:

  • a) Device Information: Information about your mobile device and internet connection, including device type, operating system, unique device identifiers, IP address, mobile network information, and device settings.
  • b) Application Usage Data: Information about how you use our Application, including session duration, features used, interaction patterns, content preferences, and performance metrics.
  • c) Location Information: With your consent, we may collect precise or approximate location information from your device.
  • d) Log Data: Information that is automatically recorded by our servers when you access or use the Application, including access times, pages viewed, system activity, and device event information.

2.3 AI-Generated Content

The Application generates and processes content through artificial intelligence technologies, including:

  • a) AI-Generated Messages: Text content created by our AI systems in response to user inputs.
  • b) AI-Generated Images: Visual content created by our AI systems based on user preferences or requests.
  • c) AI-Generated Voice: Audio content synthesized by our AI systems to simulate human speech.

3. HOW WE COLLECT INFORMATION

We collect information from you through various channels and technologies:

3.1 Direct Collection

Information you provide directly when you:

  • Create or modify your account
  • Complete your profile
  • Communicate with AI characters
  • Make purchases
  • Contact customer support
  • Respond to surveys or questionnaires

3.2 Automated Collection

Information collected automatically through:

  • Cookies and similar tracking technologies
  • Application analytics tools
  • Server logs
  • Device APIs

3.3 Third-Party Sources

We may receive information about you from:

  • Third-party service providers
  • Authentication services (if you choose to link accounts)
  • Payment processors
  • Analytics providers

4. USE OF YOUR INFORMATION

We use the information we collect for various purposes, including but not limited to:

4.1 Provision of Services

  • Creating and maintaining your user account
  • Personalizing your experience with AI characters
  • Processing and fulfilling your requests
  • Generating AI responses, images, and voice content
  • Facilitating communication within the Application

4.2 Improvement and Development

  • Analyzing usage patterns to enhance functionality
  • Developing new features and services
  • Training and improving our AI models
  • Debugging and fixing technical issues
  • Conducting research and analysis

4.3 Communication

  • Sending administrative messages and updates
  • Providing customer support
  • Delivering promotional content (with your consent)
  • Responding to your inquiries and requests

4.4 Security and Compliance

  • Verifying your identity
  • Detecting and preventing fraudulent or unauthorized activity
  • Protecting our rights, property, and safety
  • Complying with legal obligations

4.5 Business Operations

  • Processing payments and managing subscriptions
  • Maintaining business records
  • Analyzing trends and usage statistics
  • Strategic planning and decision-making

5. DISCLOSURE OF YOUR INFORMATION

We may disclose your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Cloud storage providers
  • Payment processors
  • Analytics providers
  • Customer support services
  • AI technology partners

5.2 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, user information may be transferred as a business asset.

5.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

6. DATA RETENTION

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The duration of your relationship with us
  • Legal obligations to which we are subject
  • Statute of limitations under applicable law
  • Our business and operational needs

When we no longer need to use your information, we will take reasonable steps to remove it from our systems and records or take steps to anonymize it so that it no longer identifies you.

7. DATA SECURITY

We have implemented appropriate technical and organizational measures designed to secure your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your Personal Information, we cannot guarantee its absolute security.

8. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, which may include:

8.1 Access and Portability

You may request access to your Personal Information that we hold and, in some cases, request that we provide this information in a portable format.

8.2 Correction

You may request that we correct inaccurate or incomplete Personal Information that we hold about you.

8.3 Deletion

You may request that we delete your Personal Information in certain circumstances.

8.4 Restriction and Objection

You may request that we restrict the processing of your Personal Information or object to such processing in certain circumstances.

8.5 Consent Withdrawal

Where we process your Personal Information based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there.

10. CHILDREN'S PRIVACY

The Application is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we learn that we have collected or received Personal Information from a child under 18 without verification of parental consent, we will take steps to delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately.

11. CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our Application prior to the changes becoming effective. Your continued use of the Application after we make changes is deemed to be acceptance of those changes.

12. THIRD-PARTY SERVICES

The Application may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party services, and we are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you access.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: contact@waifeapp.com

14. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

15. SEVERABILITY

If any provision of this Privacy Policy is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

BY USING THE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

User-Generated Biographical Content

By creating a public profile or character on our platform, you acknowledge and agree that any biographical information provided (“User Content”) is solely your responsibility and must comply with all applicable laws and our established community guidelines. The platform reserves the right, in its sole discretion, to review, modify, or remove any User Content that is deemed explicit, offensive, or otherwise disturbing—including, without limitation, content containing advanced sexual references or explicit language that may be considered harmful or inappropriate. In such cases, the offending User Content, including your biography, will be permanently deleted from the platform without prior notice. By submitting User Content, you represent and warrant that you possess all necessary rights and consents to do so, and that such content does not infringe upon the rights of any third party. Furthermore, you agree to indemnify and hold the platform harmless from any claims, damages, or liabilities arising from the display or removal of your User Content.